Terms & Conditions

Terms and Conditions

A reservation is only confirmed once your “proof of payment” has been received

A 50% deposit is required to secure your booking

Arrival time is: not before 14h00 and not later than 20h00 Departure time is: not later than 11h00. Please take note that a penalty fee of R 100 per hour will be charged for late arrivals, after 20h00, and late departures, after 11h00.

Please arrange with us should you require an earlier or later check-in or check-out time. The main gate will be locked from 20h00 every night. Please arrange for late arrivals timeously.

Please bring your own towels for swimming. Gallery Inn towels are not to be used around the pool area. Any meals will gladly be met by prior arrangement only.

Cancellation Policy

On arrival or during your stay:
The full payment for the entire booking will be retained.

0 – 14 days before arrival or no show:
The full 50% (fifty percent) deposit paid will be retained.

15 – 28 days before arrival:
75% (seventy five percent) of deposit or 25% (twenty five percent) of the full quote value will be retained (whichever is the greater)

29 days or more before arrival:
50% (fifty percent) of deposit or 25% (twenty five percent) of full quote value will be retained (whichever is the greater)

On receipt of a written instruction to cancel the reservation, Gallery Inn will refund the applicable amount as determined by the cancellation terms of Gallery Inn, within 5 working days. Gallery Inn levies a 4.5 % administration fee on any refunds processed. Should refunds to a SWIFT bank account be required, an additional R 185.00 charge will be levied.;